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Covid-19 has transformed risk in the supply chain, adding a huge number of variables and additional risks to business continuity.
DHL Supply Chain has urged for “collaboration and a coordinated response” when it comes to risk management in the wake of the Covid-19 pandemic.
Covid-19 has transformed risk in the supply chain, adding a huge number of variables and additional risks to business continuity.
To that end Logistics Manager spoke to Phil Roe, chief customer officer, UK and Ireland at DHL Supply Chain, to discuss the impact of Covid-19 on risk management globally.
Roe said: “We learnt that collaboration and a coordinated response were vital to keep up any level of service when a really serious incident that affects a whole country occurs.
“Regardless of the industry or the issues at hand, coordination of supply chain professionals and key industries was and remains absolutely critical. By collaborating with other stakeholders and having visibility over supply chains and organisations, much more was able to be achieved. Within our own business, we saw the power of collaboration through our work with the Ventilator Challenge consortium, and in the redeployment of colleagues to different areas of the business.”
Roe said that looking to the future, DHL had learnt that business continuity planning that focused solely upon an individual site or supply chain was of limited use when most of the world finds itself responding to the same crisis. He said that much broader recovery plans needed to be at the ready, which was something DHL would be building into its ongoing risk management strategies.
Last year DHL Supply Chain laid out its ambitions to be a “leader” in digitalisation and innovation – Strategy 2025 – that will see it develop products in partnership with start-ups around the world, that can be productised and delivered into live warehousing environments. Read more
Source: LOGISTICS MANAGER
